- Creating a “high priority” view.
- Setting SLAs.
- Using automation to move tickets to different stages.
- All of the above.
The correct answer is:
- All of the above.
Related Post
True or false? Customer journey maps are only useful for customer-facing individuals.
True False The correct answer is: False.
True or false? Your leadership team should be the ones to create the customer journey map.
True False The correct answer is: False.
Which of the following is a benefit of live chat?
It’s an easy way to answer complicated questions. It’s immediate. It’s easy to convey tone. All of the above The correct answer is: It’s immediate.