HubSpot Social Media Marketing Certification II Answers

How does omnichannel marketing impact a customer’s experience with a brand?

Sara TaylorComments Off on How does omnichannel marketing impact a customer’s experience with a brand?
  • It makes the experience feel disconnected across different channels.
  • It creates a consistent and similar experience across various channels and platforms.
  • It decreases the reach of a brand’s marketing efforts.
  • It is limited to online interactions only.

The correct answer is:

  • It creates a consistent and similar experience across various channels and platforms.

 

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HubSpot Social Media Marketing Certification II Answers

Select all that apply. According to the lesson, how can a community help businesses?

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Communities provide a platform for personal recommendations. Communities help members band together to make decisions. Communities can reduce support costs. Communities offer insight into consumer behavior. Communities make the workload easier for the business. The correct answer is: Communities help members band together to make decisions. Communities can reduce support costs. Communities offer insight into […]
HubSpot Social Media Marketing Certification II Answers

A company has recently launched a new product and is curious about public sentiment. They’ve received a significant amount of social media comments about the product. Which of the following strategies would be the most effective way to better understand general public perception?

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Adding each comment into a spreadsheet to evaluate the sentiment Ignoring the comments as they don’t provide substantial data Using an AI tool to analyze the sentiment of posts and comments Responding to each comment asking for clarification on sentiment The correct answer is: Using an AI tool to analyze the sentiment of posts and […]
HubSpot Social Media Marketing Certification II Answers

Which of the following should NOT be considered when setting a social media budget?

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The number of your current social followers The platforms and tools you plan to use The people you need for content creation and response to customer comments The cost of content creation and production The business goals your company has set The correct answer is: The number of your current social followers.