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HubSpot Service Hub Software Certification

True or false? Cross-object reporting exists in the service analytics tool.

March 24, 2022Sara TaylorComments Off on True or false? Cross-object reporting exists in the service analytics tool.
  • True
  • False

The correct answer is:

  • False.

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HubSpot Service Hub Software Certification

You should use custom feedback surveys when you want to understand ________.

July 6, 2020Sara Taylor

overall customer sentiment. how easy it was to solve a problem. the satisfaction of a particular milestone. something that’s not covered in industry standard surveys. The correct answer is: something that’s not covered in industry standard surveys.

HubSpot Service Hub Software Certification

Which of the following tools is NOT included in HubSpot’s Service Hub?

August 13, 2020Sara Taylor

Help desk Customer feedback surveys Project management Knowledge base The correct answer is: Project management.

HubSpot Service Hub Software Certification

True or false? It’s best practice to match your knowledge base design with the design of your website.

May 8, 2024Sara Taylor

True False The correct answer is: True.

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Reports bucketed under the “conversation overview” category give you insight into:
True or false? All customer portals are password protected.

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