- It’s immediate
- It provides a paper trail
- You can insert screenshots and gifs
- It’s conversational
The correct answer is:
- It’s immediate.
Related Post
True or false? Cross-object reporting exists in the service analytics tool.
True False The correct answer is: False.
If your support reps have trouble prioritizing tickets, consider _______.
Creating a “high priority” view. Setting SLAs. Using automation to move tickets to different stages. All of the above. The correct answer is: All of the above.
True or false? When setting up your Conversations email inbox, you should connect your personal email.
True False The correct answer is: False.