- It’s immediate
- It provides a paper trail
- You can insert screenshots and gifs
- It’s conversational
The correct answer is:
- It’s immediate.
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If you’ve never set up service reports in HubSpot before, start with _________.
The report builder The report library Service analytics The report customizer The correct answer is: Service analytics.
Fill in the blank: With HubSpot’s help desk, you can streamline intake by_________.
Connecting multiple channels to help desk Connecting your personal and team email client Creating a knowledge base Creating a customer portal website The correct answer is: Connecting multiple channels to help desk.
What type of feedback survey can you add to your live chat?
CES NPS CSAT Custom survey The correct answer is: CSAT.