Author: Knowledge Glass

HubSpot Revenue Operations Certification Answers

What is the difference between a customer-in strategy and a function-out strategy?

Knowledge GlassComments Off on What is the difference between a customer-in strategy and a function-out strategy?

A customer-in strategy focuses on providing an excellent experience to customers, while a function-out strategy focuses on enabling internal teams within their current confines. A customer-in strategy focuses on bringing customers into your flywheel, while a function-out strategy focuses on more mathematical approaches to increasing revenue. A customer-in strategy prioritized the needs of your customer-facing […]

HubSpot Revenue Operations Certification Answers

What is the first core element of a RevOps strategy?

Knowledge GlassComments Off on What is the first core element of a RevOps strategy?

Implementing systems that will collect the data you need to identify your company’s opportunities for growth Buying a fancy CRM Hiring a large operations team Discussing company goals with company leaders to understand the things that are most important from an executive perspective Download HubSpot Revenue Operations Certification Exam Answers (PDF)  

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Small business VoIP Phone System

Knowledge GlassComments Off on Small business VoIP Phone System

Small businesses are signing up for a small business VoIP solution all over the country as an effective means to increase their business’ productivity while increasing their bottom line as well. They are utilizing the services to expand their footprint without disturbing the mission-critical element of their business, their communications. Finally, VoIP business phone services […]

HubSpot Revenue Operations Certification Answers

Situation: Foolproof Medical Supplies has been selling their products to hospitals for many years, and they now want to start selling directly to consumers. Norma Jones, the head of their RevOps team, has never worked at a company that sells directly to consumers, and she would like to hire someone from a consumer industry who can help her build that strategy. Which type of candidate would be best for this role?

Knowledge GlassComments Off on Situation: Foolproof Medical Supplies has been selling their products to hospitals for many years, and they now want to start selling directly to consumers. Norma Jones, the head of their RevOps team, has never worked at a company that sells directly to consumers, and she would like to hire someone from a consumer industry who can help her build that strategy. Which type of candidate would be best for this role?

An experienced operations leader A transitioning generalist A credentialed specialist Now is not the right time to hire anybody Download HubSpot Revenue Operations Certification Exam Answers (PDF)

HubSpot Revenue Operations Certification Answers

Situation: Tamara’s Monogrammed Baked Goods sells muffins, cakes, and pastries that have their customers’ initials sewed onto them with celery strings. But, the delivery team sometimes gets orders mixed up and delivers monogrammed baked goods to the wrong customers. For health reasons, food items cannot be returned, so Tamara has to monogram a new set of baked goods and have them delivered to the affected customers. According to The Cost of Poor Quality, what category does this cost belong to?

Knowledge GlassComments Off on Situation: Tamara’s Monogrammed Baked Goods sells muffins, cakes, and pastries that have their customers’ initials sewed onto them with celery strings. But, the delivery team sometimes gets orders mixed up and delivers monogrammed baked goods to the wrong customers. For health reasons, food items cannot be returned, so Tamara has to monogram a new set of baked goods and have them delivered to the affected customers. According to The Cost of Poor Quality, what category does this cost belong to?

Internal failure External failure Appraisal Prevention Download HubSpot Revenue Operations Certification Exam Answers (PDF)

HubSpot Revenue Operations Certification Answers

Situation: Charlie’s Pressurized Cottage Cheese Company sells soft cheese products in aerosol cans, making it easy for their customers to put copious amounts of cheese onto fruit, granola, or directly into their mouths. Yum! Unfortunately, the cans occasionally explode in the warehouse before they can be sold to customers. According to The Cost of Poor Quality, what category does this cost belong to?

Knowledge GlassComments Off on Situation: Charlie’s Pressurized Cottage Cheese Company sells soft cheese products in aerosol cans, making it easy for their customers to put copious amounts of cheese onto fruit, granola, or directly into their mouths. Yum! Unfortunately, the cans occasionally explode in the warehouse before they can be sold to customers. According to The Cost of Poor Quality, what category does this cost belong to?

Internal failure External failure Appraisal Prevention Download HubSpot Revenue Operations Certification Exam Answers (PDF)