- A live chat from a website visitor
- A phone call into your company
- Someone who reaches out to you on LinkedIn or Twitter
- Someone who mentions your company on LinkedIn or Twitter
Download HubSpot Inbound Sales Certification Exam Answers (PDF)
Download HubSpot Inbound Sales Certification Exam Answers (PDF)
Understanding: You can make sure you don’t miss details that are important in understanding your buyer’s context. Effective communication: You can have a structure for communicating your prospect’s story back to them, helping them know that you heard them. Advising: You can position your products and services as a solution to your buyer’s challenges. Identifying: […]
Respectfully answer their questions, then mark them as “unqualified” in your CRM and don’t spend any more time on them. Treat them the same way you would treat your target persona because there’s a good chance they’re doing research for that person. End the call as quickly as possible because there’s no reason to spend […]
Identify active buyers Identify passive buyers Research potential buyers Help a lead identify their goals and challenges Download HubSpot Inbound Sales Certification Exam Answers (PDF)