- It’s immediate
- It provides a paper trail
- You can insert screenshots and gifs
- It’s conversational
The correct answer is:
- It’s immediate
Related Post
You should include all of the following stages in your customer journey map EXCEPT:
First impression Delighted value First value Intended value The correct answer is: Delighted value.
Your manager wants to know who your primary persona is. The best feedback survey to use is:
Net promoter score Custom feedback survey Customer effort score Customer satisfaction survey The correct answer is: Custom feedback survey.
A help desk does all of the following EXCEPT:
Streamline intake Provide feedback Improve experiences with reporting Triage customer issues The correct answer is: Provide feedback.