- Expand your writing
- Summarize your conversation
- Change the tone of your writing
- Create a new ticket
The correct answer is:
- Expand your writing
- Summarize your conversation
- Change the tone of your writing
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An example of an intended value milestone is when the customer expected to get her fridge fixed, ________.
and her fridge is fixed. and her fridge and sink are fixed. and the repair person arrives. but the repair person didn’t show up. The correct answer is: and her fridge is fixed.
True or false? Experiencing lower ticket volume is a good indicator that your knowledge base is working well.
True False The correct answer is: True.
Fill in the blank: The primary goal of a customer journey map is to ______.
understand the process from becoming a prospect to a customer ensure your customers continue to buy from you know the location of your customers build empathy The correct answer is: build empathy.