True or false? In general, you should use the default options provided in the “Lead status” property.

When creating an email template, how would you add a personalized closing line?

Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

A playbook can include all of the following EXCEPT:

Videos and images. Written instructions. Live chat. Interactive buttons. Download HubSpot Sales Software Certification Exam Answers (PDF)

If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?

Nothing HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window. HubSpot gives you a list of recommendations for improving your email. Download HubSpot Sales Software Certification Exam Answers (PDF)