- Average ticket response time
- Average ticket response time by rep
- Ticket volume by category
- All of the above
The correct answer is:
- Ticket volume by category.
Related Post
True of false? You can edit the NPS question in HubSpot.
True False The correct answer is: False.
The HubSpot knowledge base tool can do all of the following EXCEPT:
Offer related articles to readers Restrict knowledge base articles Add videos to articles Suggest articles to be written The correct answer is: Suggest articles to be written.
True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.
True False The correct answer is: True.