True or false? Through ticket automation, you can move a ticket from one stage to another based on an email response.

True or false? Cross-object reporting exists in the service analytics tool.

True False The correct answer is: False.

A customer journey map is a representation of:

the stages a customer goes through with your company where your customers physically are how your prospects become your customers how your customers renew The correct answer is: the stages a customer goes through with your company.

With ticket ______, you are able to filter down your tickets

views editing stores records customization The correct answer is: views.