HubSpot Service Hub Software Certification

True or false? Your leadership team should be the ones to create the customer journey map.

Sara TaylorComments Off on True or false? Your leadership team should be the ones to create the customer journey map.
  • True
  • False

The correct answer is:

  • False.

Related Post
HubSpot Service Hub Software Certification

Select all that apply. What intake methods can you connect to HubSpot?

Sara Taylor

Calling Forms Team email Instagram messenger The correct answer is: Forms Team email
HubSpot Service Hub Software Certification

Which of the following CANNOT be done from your help desk?

Sara Taylor

Live chat. Send an email. Use AI to summarize your conversation. Start a video chat. The correct answer is: Start a video chat.
HubSpot Service Hub Software Certification

What information can a user see in their customer portal?

Sara Taylor

How long a rep has to respond to the ticket before an SLA breach Ticket replies from customer service agents How many other customers have filed a similar ticket All of the above The correct answer is: Ticket replies from customer service agents.