- offer your customer more than they were expecting.
- renew your customer’s account customer renews with you.
- prolong your onboarding process.
- give the customer what they want.
The correct answer is:
- offer your customer more than they were expecting.
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Custom views in the conversations inbox lets you _________.
Choose which of HubSpot’s predetermined views to pin. Create your own views based on ticket and conversation properties. Drag and drop conversations to HubSpot’s predetermined views. Customize the font of your emails and live chat. The correct answer is: Create your own views based on ticket and conversation properties.
Fill in the blank: Creating a customer journey map will help you identify the journey from customer to ______.
employee promoter renewal marketer The correct answer is: promoter.
All of following are appropriate ways you can encourage folks to fill out your feedback surveys EXCEPT:
Offer incentives like a five dollar gift card Keep your surveys short and to the point Email customers daily until they fill out the survey Offer surveys via multiple channels The correct answer is: Email customers daily until they fill out the survey.