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HubSpot Service Hub Software Certification

Customer portal is a _______ offering.

March 24, 2022Sara TaylorComments Off on Customer portal is a _______ offering.
  • knowledge base
  • help desk
  • customer feedback
  • self-service

The correct answer is:

  • self-service.

Related Post

HubSpot Service Hub Software Certification

A help desk does all of the following EXCEPT:

July 6, 2020Sara Taylor

Streamline intake Provide feedback Improve experiences with reporting Triage customer issues The correct answer is: Provide feedback.

HubSpot Service Hub Software Certification

If your support reps have trouble prioritizing tickets, consider _______.

March 24, 2022Sara Taylor

Creating a “high priority” view. Setting SLAs. Using automation to move tickets to different stages. All of the above. The correct answer is: All of the above.

HubSpot Service Hub Software Certification

True or false? You should only reach out to your detractors.

July 6, 2020Sara Taylor

True False The correct answer is: False.

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