- knowledge base
- help desk
- customer feedback
- self-service
The correct answer is:
- self-service.
Related Post
True or false? Customer effort score is measured on a three-point scale.
True False The correct answer is: False.
Which of the following CANNOT be done from your help desk?
Live chat. Send an email. Use AI to summarize your conversation. Start a video chat. The correct answer is: Start a video chat.
Custom views in the conversations inbox lets you _________.
Choose which of HubSpot’s predetermined views to pin. Create your own views based on ticket and conversation properties. Drag and drop conversations to HubSpot’s predetermined views. Customize the font of your emails and live chat. The correct answer is: Create your own views based on ticket and conversation properties.