- Process definition
- Data governance
- Tech stack management
- None of the above
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Situation: Tamara’s Monogrammed Baked Goods sells muffins, cakes, and pastries that have their customers’ initials sewed onto them with celery strings. But, the delivery team sometimes gets orders mixed up and delivers monogrammed baked goods to the wrong customers. For health reasons, food items cannot be returned, so Tamara has to monogram a new set of baked goods and have them delivered to the affected customers. According to The Cost of Poor Quality, what category does this cost belong to?
Internal failure External failure Appraisal Prevention Download HubSpot Revenue Operations Certification Exam Answers (PDF)
What is scale?
A measure of how fast a company is growing The size of a company’s marketing reach The amount of time it will take to fully implement an operations strategy When business growth is faster than investment growth Download HubSpot Revenue Operations Certification Exam Answers (PDF)
Situation: Real Good Manufacturing recently hired a RevOps professional named Vladislav. Vladislav has discovered that the company has no restrictions on who can access and change customer data, and he is working to put regulations in place that control access and permissions. This is an example of:
Process definition Data governance Tech stack management None of the above Download HubSpot Revenue Operations Certification Exam Answers (PDF)