- the stages a customer goes through with your company
- where your customers physically are
- how your prospects become your customers
- how your customers renew
The correct answer is:
- the stages a customer goes through with your company.
Related Post
Fill in the blank: When responding to a customer, you should use an email template to______.
answer a generic question answer a complicated question insert a knowledge base article transfer the email The correct answer is: answer a generic question.
You want to understand how your customer support team is performing. The best feedback survey to use is:
Customer effort score Customer satisfaction survey Net promoter score Customer leadership score The correct answer is: Customer effort score.
What’s the difference between service analytics and the report builder?
Service analytics has out-of-the-box reports; the report builder requires you to build every report from scratch. The report builder has out-of-the-box reports; service analytics requires you to build every report from scratch. Service analytics has in-depth reports; the report builder has more generalized reports. Service analytics is generally for managers; report builder is for reps. […]