True Or False? Selling To Prospects By Messaging Them On Facebook Could Be Seen As Invading Their Private Space.

What Is NOT An Example Of A Social Media Crisis?

Employees going rogue on social media A celebrity posting an update that sparks outrage A hack into a Twitter account for a major brand These are all examples of a social media crisis. Download HubSpot Social Media Certification Exam Answers (PDF)

True Or False? 12% Of People Generate 70% Of The Impact Online.

True False Download HubSpot Social Media Certification Exam Answers (PDF)

Which Of These KPIs Demonstrate Engagement? Choose All That Apply.

Direct sales revenue from social media Mentions Sharing and retweets Likes or Favorites Customer satisfaction Download HubSpot Social Media Certification Exam Answers (PDF)