True Or False? In Social Media, A Service Level Agreement (SLA) Refers To How Much Time Passes Between When A Customer Reaches Out And When The Company Responds.

True Or False? A Channel Takeover, Such As Letting An Influencer Run Your Instagram Or Twitter Handle For A Day, Is A Good Idea For Brands.

True False Download HubSpot Social Media Certification Exam Answers (PDF)

Why Are Hashtags Helpful?

To aid search, track campaigns, and to influence the creation of user-generated content. To keep track of ephemeral content that disappears. To demonstrate to executives the power of organic reach on a piece of content. All of the above. Download HubSpot Social Media Certification Exam Answers (PDF)

How Can Social Media Monitoring Inform Your Sales And Product Teams?

Your competitors’ marketing material can be copied and used for your own product or service. Your product team can explain to customers exactly why they built that feature a certain way. Your sales team can listen to their closed/won deals and find great upsell opportunities via social listening. Customer feedback, whether positive or negative, can […]