- True
- False
The correct answer is:
- True.
The correct answer is:
close the ticket. send the CSAT survey. respond to the second customer interaction. work on a new ticket. The correct answer is: close the ticket.
Gathering support inquiries Responding to support inquiries Reporting and analyzing on support inquiries Categorizing and routing support inquiries The correct answer is: Categorizing and routing support inquiries.
Capacity Skills Customer Vacation The correct answer is: Capacity Customer