True of false? You can edit the NPS question in HubSpot.

How do you calculate NPS?

Percentage of promoters minus percentage of passives Percentage of promoters minus percentage of detractors, divided by percentage of passives Percentage of promoters minus percentage of detractors Percentage of promoters The correct answer is: Percentage of promoters minus percentage of detractors.

True or false? The only way to move tickets to different stages is manually.

True False The correct answer is: False.

True or false? It’s a good idea to write your knowledge base titles as questions.

True False The correct answer is: True.