True or false? Personalization in UX includes only offering quizzes and polls for user engagement.

What is the best practice for building the strongest communities?

Posting consistently every day without fail Connecting members and facilitating peer-to-peer interactions Responding to every comment within minutes Using all available interactive platform features The correct answer is: Connecting members and facilitating peer-to-peer interactions.

FreshBites is a new online store selling meal kits. It has a limited marketing budget but wants to quickly build brand recognition and make its name memorable for potential customers. Which of the following strategies is most likely to use the availability heuristic to help FreshBites build initial brand recognition?

To highlight a limited-time discount code that’s valid for 24 hours on their website and social media To feature detailed customer reviews prominently on their landing page and in email sign-ups To offer meal kits at a very low introductory price compared to competitors, mentioning this price in the first interactions with potential customers To […]

A retail company wants to implement AI for customer retention. Which of the following is the most effective approach?

Using predictive AI analytics to identify customers at risk of churning and trigger automated retention campaigns Using AI to create and send generic retention emails Using AI primarily for inventory management and customer retention reporting Using AI chatbots to replace all customer service representatives and automate follow-ups The correct answer is: Using predictive AI analytics […]