True or false? Personalization in UX includes only offering quizzes and polls for user engagement.

A retail company wants to implement AI for customer retention. Which of the following is the most effective approach?

Using predictive AI analytics to identify customers at risk of churning and trigger automated retention campaigns Using AI to create and send generic retention emails Using AI primarily for inventory management and customer retention reporting Using AI chatbots to replace all customer service representatives and automate follow-ups The correct answer is: Using predictive AI analytics […]

True or false? Bounce rate is a metric that can help you identify pages that might need improvement.

True False The correct answer is: True

Fill in the blank: A SMART goal is specific, measurable, achievable, ____, and time-bound. This helps in setting realistic expectations for your SEO and content marketing efforts.

Relevant Reliable Repeatable Realistic The correct answer is: Relevant.