True Or False? You Should Revisit Your KPIs Every 18 Months.

What Is NOT An Example Of A Social Media Crisis?

Employees going rogue on social media A celebrity posting an update that sparks outrage A hack into a Twitter account for a major brand These are all examples of a social media crisis. Download HubSpot Social Media Certification Exam Answers (PDF)

When Should A Salesperson Put Forth The Sales Pitch In Social Media?

After sufficient rapport has been built and the customer is looking for what you have to sell After a prospect follows them back on a social channel After the first casual conversation you have with the person in social media A month after you follow the prospect on social media Download HubSpot Social Media Certification […]

What Do Senior Leaders Care About When It Comes To Your Social Media Plan? Choose All That Apply.

Sentiment Competitive advantage Click-through rates Customer satisfaction Number of social followers Download HubSpot Social Media Certification Exam Answers (PDF)