True Or False? It’s Not A Good Policy To Delete All Negative Comments.

Why Do You Need To Develop A Business Case For A New Social Monitoring Technology?

It’s an important skill for professionals to be able to analyze and communicate the return on investment expected from their requested budget. So that after the investment is made, you can go back and see whether it has lived up to expectations. To clearly outline the expected value gained from a software investment and set […]

True Or False? You Should Make Sure Experimentation Is Ingrained In Your Strategic Plan.

True False Download HubSpot Social Media Certification Exam Answers (PDF)

What’s The Difference Between Social Listening And Social Monitoring?

Social listening centralizes conversations about your brand so that you can join them, while social monitoring measures reputation from higher- level perspective. Social listening involves answering and responding to specifically support questions, while social monitoring is for the purpose of marketing intelligence and research. Social listening can only be done natively within each social media […]