True or false? In general, you should use the default options provided in the “Lead status” property.

When creating an email template, how would you include the contact’s name in the greeting?

Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

What is a task queue?

A playlist of activities you can work through, one at a time. A filtered list of contacts that shows you the most important people to focus on. A written list of goals you want to achieve in a given day or week. The feature in HubSpot CRM that helps you create multiple tasks at once. […]

If you need a report that isn’t included by default on the sales dashboard, what should you do first?

Create a custom report that gives you the information you need. Look in the reports library for a report that provides the information you need. Export your data into a spreadsheet and create a report in your favorite spreadsheet program. Go to the reports marketplace and see if you can purchase the needed report. Download […]