True or false? In general, you should use the default options provided in the “Lead status” property.

Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM?

On the contact’s timeline In contact properties Under the “Interactions” tab On the profile of the rep who contacted them Download HubSpot Sales Software Certification Exam Answers (PDF)

True or false? You should customize an email template every time you send it out.

Personalization tokens are just placeholders that need to be manually replaced. The template is a starting point, but every email you send should be customized for the contact you’re sending it to. The point of email templates is to save you the trouble of customizing individual emails. Some emails might need additional customization, but a […]

How has the internet changed the relationship between buyers and sellers?

Customers have more options for sharing their opinions of your company with other prospective buyers. Prospective buyers have more access to information about your company and products. Sellers can better leverage the voices of happy customers to resolve the concerns of potential buyers. All of the above Download HubSpot Sales Software Certification Exam Answers (PDF)