- offer your customer more than they were expecting.
- renew your customer’s account customer renews with you.
- prolong your onboarding process.
- give the customer what they want.
The correct answer is:
- offer your customer more than they were expecting.
Related Post
Fill in the blank: The primary goal of a customer journey map is to ______.
understand the process from becoming a prospect to a customer ensure your customers continue to buy from you know the location of your customers build empathy The correct answer is: build empathy.
True or false? Most people prefer using self-service compared to phone support.
True False The correct answer is: True.
What is channel switching?
Switching between responding to a customer and leaving a comment on the customer’s record in conversations. Another name for customer portal. Going from live chat to Facebook Messenger to email on a single thread. Switching from using conversations on desktop to using conversations on your mobile device. The correct answer is: Switching between responding to […]