True Or False? Curating Content Means Publishing Someone Else’s Content As If It Were Your Own.

What Is NOT A Way That A Brand Can See Financial Gain From Doing Social Customer Service?

Increased sales Less returns as individuals do more self-service via social media Saving money on call center interactions Using a social media agency to deliver content to customers Download HubSpot Social Media Certification Exam Answers (PDF)

What Is NOT An Example Of A Social Media Crisis?

Employees going rogue on social media A celebrity posting an update that sparks outrage A hack into a Twitter account for a major brand These are all examples of a social media crisis. Download HubSpot Social Media Certification Exam Answers (PDF)

Which Type Of Influencer Might Be Primarily Behind The Scenes In Your Marketing Campaign?

Micro-influencers Celebrity Local Content creators Industry influencers Download HubSpot Social Media Certification Exam Answers (PDF)