True or false? Bounce rate is a metric that can help you identify pages that might need improvement.

Alejandro works for Homebody’s Pro Tools, an e-commerce site selling DIY equipment. He’s noticed through website analytics that many visitors spend time on the power drills page but leave the site without taking further action. The company collected these visitors’ email addresses from past interactions, like abandoned carts or newsletter signups. Which of the following is the best strategy for Alejandro to re-engage these leads using email marketing?

Adding all these visitors to a general weekly newsletter about new arrivals and promotions Sending an immediate follow-up email asking why they didn’t purchase a power drill Using AI to predict which specific power drill they were most interested in and sending them a discount code for that single product Creating a segment for these […]

Which statement best describes the current relationship between organic and paid social media?

Organic and paid social media are completely separate strategies that shouldn’t overlap. Paid social media has replaced the need for organic content entirely. Organic content builds foundational trust while paid social amplifies reach. Organic social media is more important than paid advertising for all businesses. The correct answer is: Organic content builds foundational trust while […]

Your company uses a CRM to store sensitive customer data. How can you ensure data security and trust?

By allowing open access to only company employees By setting access controls to limit data to only authorized users By sharing access credentials widely for team collaboration By storing all data in a single protected file The correct answer is: By setting access controls to limit data to only authorized users.