True Or False? If You’re Posting The Same Content Across Different Channels, Make Sure You Post Them Simultaneously—On The Same Days And At The Same Times.

What Should You Do If Your Competitor Has A Big Public Blunder?

Send my sales team to follow up with every negative post about the incident so that we can take this opportunity to win their business. Amplify the competitor’s blunder, telling your followers “See this? We would never do this.” Maintain a helpful approach and have empathy for the company’s missteps. Reply thoughtfully and empathetically to […]

When Should A Salesperson Put Forth The Sales Pitch In Social Media?

After sufficient rapport has been built and the customer is looking for what you have to sell After a prospect follows them back on a social channel After the first casual conversation you have with the person in social media A month after you follow the prospect on social media Download HubSpot Social Media Certification […]

True Or False? A Channel Takeover, Such As Letting An Influencer Run Your Instagram Or Twitter Handle For A Day, Is A Good Idea For Brands.

True False Download HubSpot Social Media Certification Exam Answers (PDF)