A(N) ________ Outlines Guidelines And Best Practices For Employees To Follow On Social Media.

There Are Certain Actions That Need To Be Taken Into Consideration For A Social Media Crisis. What’s An Action You Should Avoid?

Pausing marketing emails Sending out promotional sponsored posts and tweets during a crisis Assessing the planned blogging and campaign schedule for appropriateness Creating a blog post to address the situation as needed Download HubSpot Social Media Certification Exam Answers (PDF)

How Much Of The Buyer’s Journey Is Digital?

20% 52% 90% 67% Download HubSpot Social Media Certification Exam Answers (PDF)

How Can Social Media Listening Increase Customer Advocacy?

Responding only to positive social posts and re-sharing them tells the rest of your followers how great you are. Responding only to negative social posts with helpful, knowledgeable responses shows that you care. Responding to social posts—whether they’re positive or negative— shows that you’re listening, and your customers are being heard. Responding to a social post within one hour […]