Apps allow you to send push notifications Apps are easy to access on the app store Apps generally work on more mobile devices Apps allow you to collate more data on your customers Download Google Digital Garage Certification Exam Answers (PDF)
2-way conversation with customers Not being present on every social media platform Not having the resources to respond to comments and questions in a timely manner Spending too much time reviewing social media analytics Download Google Digital Garage Certification Exam Answers (PDF)