- A hard look at the data from all your social accounts and the social conversations about your brand and your competitors.
- A method to direct your audience in all channels to the best way they can have a conversation with you.
- A way to reach your customers and prospects in unprecedented ways, with greater reach and more specific targeting than ever before.
- A tool to look for unhappy customers of a competitor and reach out with an offer to help, thus generating leads.
Download HubSpot Social Media Certification Exam Answers (PDF)